Terms of Service


  • FACE

Welcome to  www.hermosoae.com These terms of use (“Terms” or “Agreement”) govern your use of the Website. Please read these Terms carefully, as your use of the website constitutes your agreement to follow and be bound by these Terms. If you do not agree to these Terms, you should not access or use the  www.hermosoae.com website (“Website” or “Site”).

The term “you”, “your”, and “User” or similar terms means the person accessing or using the Website. The terms “us”, “we” and “our” refer to  www.hermosoae.com

Please read these Terms carefully. By accessing and using our website, you are agreeing to be bound by these Terms of Use. If you do not agree to these Terms, please refrain from using our Site. These Terms should be read in conjunction with the  www.hermosoae.com Privacy Policy.


Order means an electronic request for a product from the User to use the www.hermosoae.com products and related, as available from time to time, in the ORDER section.

Order Price means the price and associated delivery fees payable by the User for the ordering a product with  www.hermosoae.com

E-Commerce Internet Payment Services means an electronic payment system which enables the User to conduct account and/or credit card transactions to the account of the  www.hermosoae.comvia the Internet.

Individual means a natural or legal person who is utilizing any of the  www.hermosoae.com Services or Website.

Merchant Bank means the www.hermosoae.com’s bank accepting payments via the Website.

Payment means a fund transfer from the User’s bank account and/or Credit Card to the  www.hermosoae.com Accounts.

User means any user of the www.hermosoae.com Website, including the E-Commerce Internet Payment Services on the Website. It also means a client of  www.hermosoae.com, ordering the www.hermosoae.com products and associated services via the means of its website.

Website or “Site” means  www.hermosoae.com website.

Words importing only the singular shall include the plural and vice versa, and words importing any gender shall include all genders.


2.User Obligations

2.1 Acceptable Use. This Website is designed to provide Users with a range of information concerning (i) the products and associated services we offer; (ii) our team; (iii) the corporate objectives of  www.hermosoae.com; vi) ORDER option for using our products and related services via online payment and (v) other materials concerning our products and services. This Website may be used only for its lawful and intended purposes.

2.2 Eligibility. Our website is not intended for the use of minors, and www.hermosoae.com will not allow Users we know to be under 21 years of age to perform transactions on the Site.

2.3 Transmission of Information. The User is responsible for their own communications, including the transmission and uploading of information and is responsible for the consequences of such communications to the Site. The User is solely responsible for the accuracy and correctness of all information and details transmitted via the Website. The User shall be solely responsible for providing beneficiary details for any Transaction www.hermosoae.com will not be liable for non-payment as a result of error of details the User submitted, any failure or delay in payment. Errors in inputted information may result in delays in service, as an ORDER will only be confirmed once the required payment has been successfully made.

3.Payment Methods, Delivery, Cancellation and Refund Policy

3.1 Methods of Payment. We accept payment for our services by credit or debit cards, both online via our E-Commerce Online Payment Service. We also offer Cash or Credit Card on Delivery in the UAE.. All credit and debit card details and personally identifiable information will not be stored, sold, shared, rented or leased to any third parties. The card holder should be one of the customers or their legal representative. All fees are paid in UAE Dirham (AED), unless payment is made by a foreign card and the card holder has elected to pay in another currency. We accept credit cards issued in all countries, except countries sanctioned by the Office of Foreign Assets Control (OFAC).

3.2 Fees and Charges. If the User uses a credit or debit card to make a payment via the www.hermosoae.com website and/or in person at our offices, the User accepts that they may be subject to fees which may be imposed by their own card issuing bank. Users will not be subject to any additional fees or charges imposed by www.hermosoae.com’s Merchant Bank for the transaction.

3.3 Fees for Payment in Foreign Currency. Currency rates are set on a daily basis by our Merchant Bank based on its daily approved rates. The accuracy of such rates cannot be verified. www.hermosoae.com assumes no liability or responsibility for currency rates and currency exchange charges in the event your bank or the Merchant Bank impose such charges on the Cardholder during the course of the transaction.

3.4 Delivery. www.hermosoae.com will deliver the requested products to the User once the order is completed, within the number of days indicated with the shipping service selected with the Order. www.hermosoae.com reserves the right to postpone or deny an ORDER for a specific product and associated service and the delivery of such product and associated service if the ORDER does not comply with the www.hermosoae.com Terms and Conditions, Rules and applicable laws or if www.hermosoae.com does not hold that specific product in Stock at time of the ORDER. If a service is denied, www.hermosoae.com will fully refund the User for any ORDER PRICE paid.

3.5 Cancellations. Please check Return & Refund Policy

3.6 Refunds. Please check Return & Refund Policy

3.7 Dispute. Management Policy. If a User wishes to dispute a charge or make a complaint about a service provided to them by the www.hermosoae.com, they may send an e-mail to orders or telephone.

3.8 OFAC Disclaimer. [www.hermosoae.com] will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries, in accordance with the law of the UAE.

4.Online Payments

The following terms pertain to any purchases made by Users making online payments for purchases using the E-Commerce (E-Gateway) Online Payment Services on the www.hermosoae.com website.

4.1 Eligibility.

 Any User who has an accepted Account or Credit Card and is eligible to access and utilize the products and associated services of [www.hermosoae.com] and subject to its discretion, is eligible to apply for E-Commerce Internet Payment Services. The User accepts that www.hermosoae.com has the right to refuse any ORDER request and payment, and may at any time at its own discretion disable the access to the E-Commerce Internet Payment Services.

4.2 Liability for Misuse. The User shall be liable for any misuse of the E-Commerce Online Payment Services as a result of non-compliance with its security procedures, these Terms of Use, or any other form of security breach from his internet connection, mobile phone, server or any other intermediary platforms used during the course of the online payment. The User also accepts that the Merchant Bank has the right to disable the Personal Internet Banking Services in the event of an identified misuse.

4.3 SSL Security information. To ensure secure online payment and all other transactions of personal data, the Website uses a technology called SSL (Secure Socket Layer). SSL encrypts all communications between your computer and our server so that the information can only be read and understood by us. Usually, a closed lock on your browser window shows a secure connection. For further information, please consult your browser’s security specifications. If your browser is equipped with SSL your transaction will automatically be secured. The common Internet standard to signal a secure site is a closed lock at the bottom of the browser. As long as the lock is displayed closed your information is secure and encrypted to avoid abuse. If you click the secure transaction link and still cannot see the closed lock, the reason may be that the window is in nested in another frame. To check that you have a secure connection (in Internet Explorer), click the right mouse button and properties, then certificates. You will see if the connection is secure or not. Another way (in Netscape Navigator) is to click the right mouse button and ‘view frame info’ at the bottom of the text you will see security information.

4.3 Assumption of Risk. The User should bear in mind that the submission of The information over the Internet is never entirely secure, and that neither www.hermosoae.com, nor its Merchant Bank can guarantee the security of the information submitted via E-Commerce Online Payment Services whilst it is in transit over the Internet and any such submission is at the risk of the User.

5.Warranty and Limitation of Liability

To the fullest extent permissible by law, www.hermosoae.com  (and those that the www.hermosoae.com  works with to provide the products and associated services) (a) disclaims any representation or warranty express or implied concerning the accuracy, completeness or fitness for a particular purpose of the information contained on the general site except for the published rules; (b) does not guarantee that the website services, including access to the e-commerce online payment services will function without interruption or errors, and (c) provides the  product and associated service (including content and information) on an “as is” and “as available” basis.

www.hermosoae.com does not offer any warranty or remedies for the interruption or cessation of access to its products and associated services or this website.

Users accessing this information assume full responsibility for the use of the information contained on this website and understand and agree that www.hermosoae.com is not responsible for any claim, loss, or damage arising out of the use of the information or offered products.

Further to this, in no event shall www.hermosoae.com be liable for any indirect, punitive, incidental, special, consequential, or exemplary damages that result from the use of, or inability to use this website or any other aspects of this agreement. Under no circumstances will www.hermosoae.com be responsible for any damage, loss, or injury resulting from hacking, tampering, or other unauthorized access or use of the products and associated services or your account or the information contained therein.